Shipping & Return Policy

As a small business, we strive to provide high-quality products and services to all of our customers. Please carefully review our return policy below before making your purchase.

Return Policy

1. We do not accept returns or exchanges on any of our products, including custom-made furniture pieces, once they have been paid for and shipped. Please ensure that you carefully review all specifications and measurements before making your purchase.

2. We require full payment before any item is shipped. Work on your order will begin only after full payment has been received.

3. We do not offer refunds for custom-made furniture pieces or any completed work. Once an order is completed and shipped, it is considered final.

Shipping

1. If you receive an item that is damaged during shipping, please take photos of the damage and contact us within 24 hours of receiving your order. We will work with the freight company to resolve the issue and ensure that you receive a replacement item as soon as possible.

2. If you cancel your order before it is shipped, you may be subject to a cancellation fee. This fee will be determined on a case-by-case basis, depending on the status of your order.

3. For orders over $10,000, we offer delivery within a 6-hour radius drive of our location. Please contact us to arrange delivery and confirm the delivery fee.

We appreciate your understanding and cooperation with our policies. If you have any questions or concerns, please do not hesitate to contact us.